Update your means of payment!
We are updating our payment procedure in order to increase the level of service quality and enhance the security of the payment process.
Therefore we need to kindly ask you to re-enter your payment details on your nextbike account to continue using our service. You can update your payment details via the Nextbike app (Android or iOS) “Account Settings > Payment > VISA/MasterCard (Adyen) ” or via website through the “Payment > VISA/MasterCard (Adyen) “ menu.
If you need any assistance, please contact us at kundenservice@nextbike.de or +43 463 537 3333.
About us
The municipality of Klagenfurt at lake Wörthersee (department for climate and environmental protection) and the IPAK International Project Management Agency Klagenfurt at lake Wörthersee GmbH – a project management agency, 90% owned by the municipality of Klagenfurt at lake Wörthersee and 10% owned by the tourism region of Klagenfurt at lake Wörthersee GmbH, which are both operators of the bike-sharing system. The booking and billing is arranged by nextbike GmbH. The maintenance, repairs and the distribution of the bicycles are carried out by the Soziale Betriebe Kärnten.
Contact
Magistrat der Landeshauptstadt Klagenfurt am Wörthersee bzw. IPAK International Project Management Agency Klagenfurt on Lake Wörthersee GmbH
Neuer Platz 1
A 9020 Klagenfurt am Wörthersee
Telefon: +43 463 537 3333
E-Mail: nextbike@klagenfurt.at
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