24.09.2021
News payment changes Adyen
We are updating our payment procedure in order to increase the level of service quality and enhance the security of the payment process. Therefore we need to kindly ask you to re-enter your payment details on your nextbike account to continue using our service. You can update your payment details via the Nextbike app (Android or iOS) “Account Settings > Payment > VISA/MasterCard (Adyen) ” or via website through the “Payment > VISA/MasterCard (Adyen) “ menu. If you need any assistance, pl...
08.06.2021
Info about renting SMARTbikes with a frame lock
In 2020 a new bike model was launched by nextbike Klagenfurt. The new model has a frame lock on the rear wheel. You can rent the bikes as usual by app or with your customer card at the rear, but caution: the lock opens automatically. To return the bike, simply place it at a station and close the frame lock. The rental will end automatically. Please use the app to make sure that the return was successful and inform our customer service immediately if this is not the case. We wish you happ...