General Terms and Conditions & Imprint

General Terms and conditions

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Last adjustment: April 2023

The following content has changed:

  • We adapted the wording and references of some passages to the current legal situation.
  • We made some adjustments due to our tariff changes.

 

Disclaimer

Liability for contents

As a service provider, we are responsible for our own content on these pages in accordance with § 7 Para. 1 of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG we are not obligated to monitor transmitted or stored information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of any such infringements, we will remove the relevant content immediately.

 

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

 

Copyright

The contents and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Privacy policy

Privacy policy according to Telemediengesetz

 

Thank you for your interest in our website and our company. Despite careful control of the content, we cannot accept any liability for external links to third-party content.

 

The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is an important concern for us. Your data will be protected within the framework of legal regulations. In our data protection declaration you will find information about which data is collected during your visit to the website and how it is used:

 

Collection and processing of data

Every access to our website and every retrieval of a file stored on the website is logged. The storage serves internal system-related and statistical purposes. Logged are: Name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, web browser and requesting domain. In addition, the IP address of the requesting computer is logged. Further personal data is only collected if you provide this information voluntarily, for example in the context of an inquiry or registration.

 

Use and disclosure of personal data

If you have provided us with personal data, we will only use it to respond to your inquiries, to process contracts concluded with you and for technical administration. Your personal data will only be passed on to third parties or otherwise transferred if this is necessary for the purpose of contract processing - in particular the transfer of order data to suppliers, if this is necessary for billing purposes or if you have given your prior consent. You have the right to revoke your consent at any time with effect for the future. Stored personal data will be deleted if you revoke your consent to storage, if knowledge of the data is no longer required to fulfill the purpose for which it was stored, or if storage of the data is not permitted for other legal reasons.

 

Right to information

Upon written request, we will be happy to inform you about the personal data stored about you.

 

Security notice

We make every effort to store your personal data in such a way that it is not accessible to third parties by taking all technical and organizational measures. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post.

 

Location maps

We use services from Google Maps and Opensstreetmap on our website to display our bike locations. Please refer to Google's privacy policy and Openstreetmap's privacy policy in this regard.

 

Payment service provider

To process our payments, we use the payment provider Adyen for recurring credit card payments. Adyen's privacy policy applies.

 

You can reach our data protection officer at datenschutz@nextbike.de.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymization on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available here. Alternatively, you can click on the following link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website:Disable Google Analytics.